Help & FAQs

Please Login to your account and go to "My Accounts" section and then go to My orders tab to see your order status. Alternatively, you can also refer the tracking message you have received in your register mobile number.

Yes. We do take orders over phone. You may contact us on +91 9099922602 or Write us at info@theelectriconline.com

We completely get it, we change our minds too! We accept the cancellation request before an order is shipped, while we are unable to alter or cancel it once order is shipped or In-transit.

Should the item(s) not work out, make sure to exchange for a preferred design or return for a refund. As a reminder, domestic return shipping is free.

Yes, If you are buying any product for B2B purpose, you can claim your input tax by entering your GSTIN details at the time of checkout. You can also reach us for any queries related to GST for Business at info@theelectriconline.com

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Saturday will receive a reply the following Monday, but possibly sooner.

There are number of options to pay for your order at theelectriconline.com. We support online payment modes like Debit/Credit Card, Net banking and Wallets as well as Cash on delivery options. Just select your ideal mode of payment and make the purchase

We currently ship to the India while we hope to start shipping overseas in future.

Standard shipping normally takes 4-7 business days. To receive the order quickly, better confirm your order with us via email, phone or whatsapp.

At theelectriconline.com all the product sold are branded with respect to each brand having their own customer service number. You can claim your warranty by calling the brand customer care respectively. Still you can write us any time at info@theelectriconline.com, We will help our best to resolve any issues or helps you to connect with the brand.

Return must be requested within 10 days after receiving your order in order to get free returns. Worry note, we still accept the return till 30 days with chargeable shipping. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original accessories and packaging.

Refunds are processed within 1-2 business days from when we receive the item(s).